Question 1

How do I order a neck?

Accepted Answer

Hit the “Order Now” button and fill out the form. Once we finalize all the details, you’ll get a PayPal request for the initial 50% payment. The balance is due when the neck is ready, prior shipping.

Question 2

How much is shipping to…?

Accepted Answer

We Ship WorldWide
We use EMS - Fast/Trackable/Insured
Rates:
 
Guitar Neck
Europe & UK: $50
Scandinavia: $60
North America: $65
Japan: $50
Australia: $75

Bass Neck
Europe & UK: $55
Scandinavia: $65
North America: $80
Japan: $60
Australia: $90

Full Guitar in a Gigbag
Europe & UK: $90
Scandinavia: $105
North America: $175
Japan: $125
Australia: $235

* All prices are USD
** If you don't see your country in the list, please contact us for exact shipping quote.
*** Please contact us for full bass guitars shipping quote.

Question 3

Will I have to pay import duties and taxes ordering from Israel?

Accepted Answer

US Customers DO NOT pay any import taxes/fees for goods under $1000 coming from Israel. That’s under the US-Israel trade agreement. 
Rest of the world:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.  
You can contact us for tips, we have the experience.

Question 4

What is the wait time for a neck?

Accepted Answer

Our usual lead time is up to 60 days.

Question 5

Why are there 6 mounting holes at the heel?

Accepted Answer

The 4 outer holes are for standard rectangular neck plates.
The 2 center holes are for slanted neck plates, found on Deluxe Tele®/Strat® carved neck joints.

Question 6

Is there a truss rod? What about neck relief?

Accepted Answer

No Truss rods here. Our necks are milled DEAD straight and then get a very detailed fret job.
Which means, the only minimal relief you get is from string tension. That leads us to the next question.

Question 7

Which string gauges should I use?

Accepted Answer

In general, these necks benefit from heavy gauge high tension strings.
The higher tension creates greater relief which reduces fret buzz, when playing in low action setup.
Our minimum gauge recommendations:
If you play E to E standard most of the time go with 11's
If you play E to E and occasionally drop tune go with 12's
If you drop tune most of the time (not in baritone territory) go with 13's
If you're in Baritone territory B to B and A to A go with 14's - Baritone set.
Please note, these are just recommendations. The most important thing is that you'll feel comfortable. If you've been using 10's forever and that's where you feel at home, don't hesitate to stick with it.

Question 8

Are the frets part of the neck, milled from the Aluminum billet?"

Accepted Answer

No, the frets are Stainless Steel made by Jescar. Inserted into the neck like in a standard wooden neck.

Question 9

Can I order a custom neck? For example, with a different headstock design or different scale length?"

Accepted Answer

No, these necks are produced in batches. It's too expensive to prototype and produce a one of a kind Aluminum neck.

Question 10

Will your necks fit Peavey® T60 and T40 neck pockets?

Accepted Answer

Not right out of the box. You'll have to modify the body's screws mounting holes. It's been done before by several customers with great success.

FAQ